missing maps error...HELP

[Jorge Tiscareño]

I just started to get this error when I try to send a job to backburner:

"missing maps error while saving scene"

Now the files that I have worked on worked fine before, but now that I am doing revisions to them I get this stupid error! WHY? I dont get any warning when I strt the file...so why the error while trying to send to backburner???

Please help me out with this one, this problem is KILLING MEEEEEEE

By the way I am using max8, vray 1.47 and backburner 3.

Oh and the network is fine, there are tones of jobs in BB so I know that is not a problem.


Many thanks for the help!!!

[Thomas Cowling]

I've had this problem myself when working on a file that was sent to me - the file did not throw up any messages during normal renders, but appeared later on backburner.

You need to be more specific about the 'revisions' you have been making. You say that these files worked fine before in backburner, right? If this is the case then consider everything you have changed since then. For example - merging models into the scene, renaming, or moving textures.

Often these problems are caused by merged models that point to missing textures on the network or a completely different computer. You can check your file paths by running the 'Bitmap/Photometric Paths' utility, (under Utilities), and click on 'Edit Resources'. Strip any missing files or find the missing textures and specifiy a new path.

Unfortunately there does not seem to be a way of telling backburner to ignore missing texture maps, (as far as i can tell). It certainly doesn't like missing UVW's and will sometimes throw up an error message halfway through the night complaining...

[Dave Buchhofer]

Running into this problem now here.

I'm finding it to be a problem because it appears that the Include maps checkbox of the net render dialog is now *CASE SENSITIVE* while the asset tracking, bitmap path editor both are case insensitive. meaning theres no quick and easy way to update/fix these problematic maps.

Thankfully i only have about 10 in my scene, but still this is a major hassle at the moment. has anyone done a quickie script to replace the bitmap paths without a case sensitive search? before i do one heh. :P

[Dave Buchhofer]

Well.. now i must say maybe i dont have just 10 in my scene, because i changed the ones i knew of and i'm still getting the missing maps while saving scene error.

and I'm about to kill someone, as this scene has been ready to render for about an hour now :P

Just to clarify,
Asset manager shows 0 missing maps
Bitmap photometric paths shows 0 missing maps
Relink Bitmaps script shows 0 missing maps

[Nils Norgren]

You may have already tried this, Open the file on another machine, a render machine if possible, just a thought.

-Nils

[richard Allfree]

Has anyone found the solution to the above problem as i have it too and its driving me frickin nuts!! i have tried everything listed above and the only solution i have found so far is to get a collegue to merge the scene into a new file, redo all the render settings and then send it into the renderfarm for me............ bonkers! and they call this upgrade progress.. it even hapens when there are no bitmaps in the scene

Its starting to look like a full re- install........ oh joy.............

So what can i say? HELP HELP HELP...... etc

[Luke Cottle]

I've had a similar problem that was caused by my maps having relative paths. When I changed them to absolute paths they worked again. Not sure why it didn't want to work that particular time.

i.e

Absolute: c:\max\project\maps\map01.jpg
relative: ..\maps\map01.jpg
(with the assumption that the .max file is in c:\max\project\)

check in the asset tracker to see if any are mapped this way.

[James Thomas]

When I had the problem, I realized that I needed to install the service pack 1 for 3ds Max 2009 and the Sp2 for Vray. It solved the problem for me.

[richard Allfree]

Have got sp1 for max and sp2 for vray installed also have the new creativity extension thing as well. Have completely scrubbed my system clean reinstalled everything and it still persists................rapidly running out of ideas and sanity................

One thought, does anyone know if its is possible to trace what exactly the error is and what is causing it? can Max produce error reports?!

[Dave Buchhofer]

Never did find a solution. But I also haven't gotten the error since that 1 job months ago. and since it was only giving me the error on this workstation, i simply ghetto'd it up and sent the jobs from another workstation.