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Thread: Help !!!!! I1 Display2 Calibration

  1. #1
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    Default Help !!!!! I1 Display2 Calibration

    Hi there,

    I have recently bought an i1 display2 to calibrate my Benq FP241W LCD's but when I try and calibrate them using imatch 3 software the white point is incredibly low around 1500k and my luminance is nowhere near the 120cd/m I set it at even if I set the brightness on my OSD to 100.

    I am aiming for a profile with

    6500k white point
    2.2 gamma
    120cd/m luminance

    My system specs are

    Windows 7 64bit OS
    Nvidia GTX 285 with latest drivers
    dual monitor setup consisting of two Benq FP241W

    I dont know what im doing wrong but anyones help would be much appreciated

    Please help me this is drving me insane

  2. #2
    Veteran Member BrianKitts's Avatar
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    Default Re: Help !!!!! I1 Display2 Calibration

    If you can't hit your brightness...... try cranking up all your RGB values together. In the individual color settings of your R G & B values are on the low end of a scale of 0-100, try putting them all up at 80, then see if you get the brightness you need. Once you get that set then get the RGB dialed in exactly to hit your 6500k.

    I've had some older Dell monitors that cranked all the way up I couldn't hit the brightness I wanted, but for a brand new monitor it shouldn't be a problem.

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    Founder Jeff Mottle's Avatar
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    Default Re: Help !!!!! I1 Display2 Calibration

    I generally find 120 cd/m2 to be too high for proper calibration. I'm not sure why most presets set them this high. I'd aim for between 90-100. In general LCDs are Waaaay too bright. The NEC I have can go as high as around 450 which is almost enough to burn your retinas. That range is good for medical apps though.

    How old is your display? If after following Brian's advise you still can't get it to work, I'd try it on another display to see if you can get it to calibrate properly. The i1 Display and/or the display could be faulty, so trying on another system would help rule that out.

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    Default Re: Help !!!!! I1 Display2 Calibration

    Hey guys sorry for the time taken for me to get back to you,

    I have tried the i1 display on another LCD screen and also on a laptop both with the same problem no matter what my rgb values the white point value is around 1500k ive tried both presets and rgb controls and neither make any difference, the luminance issue is still there also. I ran a diagnostics check on the actual colorimeter and it passed everything was fine so I am at a loss I dont know what to do, does anyone have any ideas am I loking at a broken i1 display ?

    my displays are only a few years old so I am pretty sure they are fine and not the problem as they are high end Benq FP241w's

    many thanks again guys

  5. #5
    Founder Jeff Mottle's Avatar
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    Default Re: Help !!!!! I1 Display2 Calibration

    I would contact XRITE. It does sound like a faulty device. From my experience their support is pretty good.

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    Default Re: Help !!!!! I1 Display2 Calibration

    it was bought off ebay about a month ago so I dont know if xrite will be able to do anything Im gonna have to take it up with the seller and hope I can get a refund thanks again for your help

  7. #7
    Founder Jeff Mottle's Avatar
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    Default Re: Help !!!!! I1 Display2 Calibration

    Did you buy it used? I wonder if it was defective when you purchased it. You can still try XRITE. I contacted them about a i1 Pro I purchased second hand and they were ok with it. In the end I purchased another as the cost to repair it was almost as much as the new one.

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    Default Re: Help !!!!! I1 Display2 Calibration

    yeah I think it was defective when I purchased it I think that its gonna cost me more hassle than its worth to repair it as I got it for around 50 GBP so to get it repaired is probably not going to be worth the cost or hassle, I'm going to open a case with the seller and see what happens

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