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mariosantana
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i was able to fix it by connecting vertices like on the link but now i have a sharp area on the border. i guess thats due to the edges being too close to each other. this is as far as it can be fixed without changing the geometry unless you know another trick. thanks everyone for your help. sharp.JPG

4sided.JPG

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If you want to keep the hard edge, in your turbosmooth tell it to separate by smoothing groups. This will make a hard edge anywhere a new smooth group occurs. So your top and bottom faces are smoothing group 1, your sides are smoothing group 2.

 

You might want to really read up on sub divisions and how they work.

 

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