Sketchrender Posted June 19, 2017 Share Posted June 19, 2017 (edited) Hi The error attached has come up, and max hangs. Just installed 2018 full Design Premium suite. The Updated would not install, it kept failing as it's coming from the Autodesk servers and not able to download seperatly anymore. Anybody got any ideas how to get this sorted. Thank you Philip Edited June 19, 2017 by philip kelly Link to comment Share on other sites More sharing options...
Francisco Penaloza Posted June 19, 2017 Share Posted June 19, 2017 Not sure if this is related, but you can take a look. https://forums.autodesk.com/t5/3ds-max-forum/spectrum-renderer-failed-to-load/td-p/6892480 Try running the install as administrator. Link to comment Share on other sites More sharing options...
Sketchrender Posted June 20, 2017 Author Share Posted June 20, 2017 More to do with the crap installer and downloader. I got it sorted, but the help on the autodesk forum is terrible, you have to wait for the americans to come in to work. I wish they would separate the modeler and renderer. Nobody uses the renderer. It would be cheaper. Philip Link to comment Share on other sites More sharing options...
andremercado Posted June 20, 2017 Share Posted June 20, 2017 Select the option of downloading the full installation files instead of the downloader from autodesk. Had similar issue and getting the full installation files solved it. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
Francisco Penaloza Posted June 20, 2017 Share Posted June 20, 2017 you have to wait for the americans to come in to work. Well yea, there are some people in this country that still believe they need to eat and sleep to survive. There are a few changes on the new Autodesk panel overall, so I would not trust those install during a crunch time or deadline. Actually, I would not use Max 2018 on a project yet because of the same thing, it is too early to be 'trusted' within the tight deadline for now. Link to comment Share on other sites More sharing options...
Jesper Pedersen Posted September 12, 2017 Share Posted September 12, 2017 Hi Francisco / Philip, Yep, I'm with Francisco, we avoid installing any new releases till Autodesk are at least a service pack or two into the relevant version. We have found though that our Autodesk agent / supplier was able to provide direct links so we can install e.g Revit separately to version 2018 while keeping the rest of the Suite / bundle in whatever version we're using at the moment. I'm not sure if it's a formal Autodesk service or just our supplier being helpful with these links, but one thing is for sure we will not be guinea pigs any longer for the glitchy new releases. Regards Jesper Pedersen http://www.pedersenfocus.ie Link to comment Share on other sites More sharing options...
harryhirsch Posted September 12, 2017 Share Posted September 12, 2017 so, why do you all still use Autodesk products? because architects use Revit? or because you prefer Max to Cinema? Link to comment Share on other sites More sharing options...
Zdravko Barisic Posted September 12, 2017 Share Posted September 12, 2017 so, why do you all still use Autodesk products? because architects use Revit? or because you prefer Max to Cinema? Nobody wants to learn new SW...mostly. 1000s of assets, scripts, plugins, old scenes, templates...in most cases it is not worth of migration, at least for freelancers. Big studios are different story. IT/ CAD managers would done most of work, instead of you. Some of the users are 20+ on Autodesk, migration would be hard and painful... ... AND AUTODESK KNOWS IT VERY WELL!!! Link to comment Share on other sites More sharing options...
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