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any XP-Experts here? have huge problems with crashed system!


oluv
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my system crashed today. it stops with a blue-screen after the welcome-screen and reboots. it doesn't work with save-mode either, but i can log in as administrator when in save-mode, where i created a new user account.

now i want to save all my emails from my previous account, but when looking inside identities it shows an empty folder. i tried it with the recovery console but it also shows an empty folder. the emails must be protected somehow.

when i tried to import the emails into the new account with outlook express, i managed to import one of the 2 existing identies, but when i tried with the other one i got an error message. i tried it again and now it doesn't work with neither of the identities. when trying to export emails, outlook express gives an error messsage that mapi-initialisation failed.

the funny thing is i get the same error-message when i try to export emails from my other computer. and this one doesn't show any dbx files inside identities either...

i have administrator rights for everything, so what's going on here?

 

can someone please help! i am really desperate. i have some gigabytes of e-mails that i want to save somehow.

 

best regards and thanks for any effort!

 

o.

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thanks godness, i manged it by chance now.

 

the files are only shown when you search for them with "search for hidden elements"-option on. then all dbx-files appear any you can copy them. but windows-explorer still shows an empty directory regardless of the settings you have for showing hidden files or not. strange behaviour, but at least i managed to save my emails!

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I've had problems like this before, sometimes the blue screen of death (BSOD) has error codes on it that can be looked up on the MS web site - take a digicam pic of the BSOD. From the behavior, it sounds like a problem with a driver or a program that's autoloading for your original user account only.

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i already decided to install windows from scratch with all applications... it is long and dreary, but i don't want to try to save this installation anymore. only the data was important.

 

the whole thing started when i installed service pack, which i installed because i had problems with shut-down. sometimes my notebook stopped during shutdown, and i (thinking it was already off) put it inside my bag realizing 3 hours later, that it was burning hot because the processor was still running. so i got afraid that windows could damage my computer sometime and decided to install this stupid service-pack, i didn't before, because i remembered some problems with standby and hibernate, and indeed after installation of service-pack standby and hibernate didn't work anymore, i got a blue-screen every time when i wanted to wake up my notebook. i tried to look for any fixes but haven't found any, so decided to deinstall service-pack again, and then everything got worse, the bootup time became too long and i tried to apply some "registry cleaning" with some nice tools, which was a big mistake, because afterwards i couldn't boot at all. i tried to recover my system, and copy back the old registries, but nothing helped, and now everything is messed up so much, that a fresh installation is the best solution :)

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