Rush Fees

[himom]

Hello CGArchitecture Peers:

In a bit of a quandary; have a bid we've been working on behalf of a very new client. Their client (the end-user) has requested some design changes that would impact our current set of renders. These changes will need to be completed by this coming Monday, 5pm to be available for a 9am meeting.... and as those of us here in the states know, we're about to begin a holiday weekend (client is in the UK). We're trying to get an extension because of our holiday, but it is looking unlikely.

My question is this: what type of 'rush fee' would be appropriate to add to this round of work that is going to need to be completed over the holiday? We've always talked about this but have never implemented any fee structure for this situation. Time and a half has been suggested. I'm also thinking that 'double-time' may be appropriate giving that it's a holiday. Don't want to gouge, but want to make it worth having to slog into the office for 15 or 20 hours.... I'll be standing by -- any serious responses would be appreciated!!

Thanks in advance for your opinions or experiences!

[lambros]

usually we charge about 15% for any extra changes. When it comes to completely re-render everything (including animation) on a holiday (which is the worst situation), and that requires putting all other jobs aside to be on time with a new deadline (which is an even worse situation), that would be a 30-100% of the original price depending on what of the above is valid. On your case (no animation, holiday, quite tight deadline - 5-6 days) I would go for a 30-60%.

[himom]

Thanks Lambros -- you're experiences are inline with our thinking. We're actually 'beyond scope' with this client, so we're already on an hourly fee schedule with all the tweaking that has been occuring over the past few submittals. We're only doing a few different camera views - stills - so, thankfully no anima.

 

Thanks again for the advice!

Cheers!

[Sawyer]

You have to charge more & there are many reasons. Well no you don' HAVE to do anything - I charge more for rush jobs. How much depends on the time. Most people expect it. Rush work is a gamble you and the client may be unhappy with the outcome. And you may get behind on other projects. Also you will lose sleep and you won't see your family. What are those things worth to you?

[peggychase]

Another thing you may want to consider - do you ever want to see this client again? If you think there is the potential of a great relationship, you may want to stick closer to the 30% than 60%. If this a client that you can live without, then charge what it will truly cost you in time off and lost family time. Unless you need the excuse to be away from the family.....

[DennisHolland]

I understand your point Peggy. But if a client means sh** to you it's no excuse to charge double price. Reason? he could 'sing' to other interested in you services.

 

I'd say charge 50% on top of the original (which also should be professionally priced) and stick the extra profit in your lawyer to have him/her work on your new legal letter which ship with your job-confirmation the next time....

 

Dennis