Sketchrender Posted August 28, 2006 Share Posted August 28, 2006 Just wondering if any has received their new dongle as we have not even had a reply from an email we sent. We sent the dongle request and the info on the product key, and nothin, not even a receipt. anybody else in the same boat. thanks phil Link to comment Share on other sites More sharing options...
Bhanu Posted August 28, 2006 Share Posted August 28, 2006 We also did not get any reply about dongle request even after couple of reminders. But the guys from Vray reacted well.... Last ten days back we received a temperory autorisation which will work till the shipment of dongle. So finally no complaints for us.... Link to comment Share on other sites More sharing options...
Crazy Homeless Guy Posted August 28, 2006 Share Posted August 28, 2006 Just wondering if any has received their new dongle as we have not even had a reply from an email we sent. We sent the dongle request and the info on the product key, and nothin, not even a receipt. anybody else in the same boat. thanks phil ______(edit, just a re-peat of what was said above. apparently we were typing at the same time.) we received an email a week or two ago that had a patch to run 1.5 on your current license server until they get the dongles sent out. as of right now, we decided not to roll that out, because of a deadline that we don't want to screw up int he next couple of weeks. ...but anyway, they should at least send you the patch so you can go ahead and start using 1.5. Link to comment Share on other sites More sharing options...
Ray Posted August 28, 2006 Share Posted August 28, 2006 Also check to see if your email is flagging stuff from Chaos as spam. Link to comment Share on other sites More sharing options...
vizwhiz Posted August 28, 2006 Share Posted August 28, 2006 Randall Stevens from Archvision Told me That They have dongles in The US call Them and see if They could possibly help you just an Idea Archvision et al. put on The Viz Masters conference at SIGGRAPH Randy Link to comment Share on other sites More sharing options...
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