Andrew Roane Posted October 9, 2006 Share Posted October 9, 2006 I recently purchased a new workstation from Dell (Dual Xeon 5130, 4 gig ram, quadro FX 3450, win xp pro). I installed a new copy of Max 8 and registered it with Autodesk. I opened it and everything worked fine. Then I closed it and downloaded the probooleans extension, and S.P. 3. When I tried to install those updates it brought up an error message saying that 3DSmax.exe was running, and that it needed to be closed to continue. I restarted the computer, but 3dsmax.exe still came up in the process viewer. So I uninstalled and reinstalled Max, (all anti-virus disabled), restarted, and it still runs the process constantly. I tried to end the process and it wouldn't let me, it brought up a message saying 'access denied'. So now I don't know what to do to get this process to terminate correctly. I would greatly appreciate any help. Thanks. Link to comment Share on other sites More sharing options...
imgumbydammit Posted October 9, 2006 Share Posted October 9, 2006 The fact that you can't kill it in the process window tells me there's a possibility of an infection...a quick google search found this...scroll down to the .exe file names section and you'll find 3dsmax.exe as one of the possibilities.. http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=101048&cid=9690 HTH IGD Link to comment Share on other sites More sharing options...
Andrew Roane Posted October 9, 2006 Author Share Posted October 9, 2006 I looked through that article, and I scanned my system with McAfee Viruscan and Stinger, and neither one found any known viruses. I then tried a repair-reinstall with the Max DVD and the problem still exists. Link to comment Share on other sites More sharing options...
imgumbydammit Posted October 9, 2006 Share Posted October 9, 2006 I looked through that article, and I scanned my system with McAfee Viruscan and Stinger, and neither one found any known viruses. I then tried a repair-reinstall with the Max DVD and the problem still exists. Is the 3dsmax.exe process till running after you removed the program ??? If so do a search for 3dsmax.exe on yopur HD and delete any instances not in your max root folder.If that doesn't help I suggest perhaps contacting the reseller/autodesk sorry I couldn't be more help IGD Link to comment Share on other sites More sharing options...
Zia Posted October 10, 2006 Share Posted October 10, 2006 Spyware Begone Full Registered Edition is designed to locate hidden spyware or adware on your computer system and then allow you to clean the infection. Good luck, Link to comment Share on other sites More sharing options...
Paul Twyman Posted October 10, 2006 Share Posted October 10, 2006 Hi, not sure if this is relevant in your case but i'm sure i remember reading somewhere about a similar thing happening with certain ati cards. Not sure if it could be a similar thing with the quadro fx. You might want to make sure you have the latest drivers and re-installing them. Thought i would mention it in case it helps, Good Luck Link to comment Share on other sites More sharing options...
Andrew Roane Posted October 10, 2006 Author Share Posted October 10, 2006 I think I've got it fixed. I followed Steve's advice and I uninstalled every program that had any association with 3dsMax. Then I performed a Windows Search and I found one file remaining that contained the phrase 3DSMax.exe, it was part of a prefetch file (.pf). I did some quick google research and I found out that these can be safely deleted, so I deleted all of the prefetch files in my C:/WINDOWS/Prefetch folder, and then I emptied my Recycle Bin. After reinstalling all of Max 8 w/ S.P. 3 and Vray 1.5, I opened them up (and it all works as expected), then I restarted the machine, and the dreaded 3DSMax.exe process was nowhere to be found. Thanks again to everyone who offered advice, this really has been driving me insane for the last couple of days. Link to comment Share on other sites More sharing options...
Andrew Roane Posted October 11, 2006 Author Share Posted October 11, 2006 Ok, so my last post was just a spoof. The infamous, immortal 3DSMax.exe process came back today. I broke down and bought a little application to help me understand what was going on that Windows Task Manager didn't feel like sharing with me, it's called "Security Task Manager". I ran it, and it pointed out that this annoying background process was being started by the Vray Spawner at system startup. So I removed the Vray Spawner and the process immediatly went away!!! Link to comment Share on other sites More sharing options...
manta Posted October 11, 2006 Share Posted October 11, 2006 did you configuer your computer to start spawner at startup, because normally you have to start it manually ?? Link to comment Share on other sites More sharing options...
Andrew Roane Posted October 12, 2006 Author Share Posted October 12, 2006 Not that I'm aware of, I just ran the Vray 1.5 RC2 installer as normal and then I applied the software license that was supplied by Choas Group. I do remember clicking the Spawner icon a few days ago, but nothing happened, and I didn't change any settings otherwise. Now the problem did come back, even after I uninstalled/reinstalled Max and Vray, so it seems that there was a setting saved somewhere that was telling it to run the process at startup, I just don't know enough to know how or why it acts the way it does. Link to comment Share on other sites More sharing options...
manta Posted October 12, 2006 Share Posted October 12, 2006 Perhaps its running as service, you can check that in the control panel... Link to comment Share on other sites More sharing options...
lecameleon Posted October 13, 2006 Share Posted October 13, 2006 sounds really bizarre.. try Run> services.msc and see if the service exists. If it does, disable it.. or you could look for the spawner in the Start>Programs>Startup section and see if it exists and then delete the shortcut from there. (You know, the first time you mentioned Max starting with windows, I straightaway thought it was a virus.. but if vray spawner is doing this, I am really confused.. why would the spawner start all by itself unless you configured it that way? ) Link to comment Share on other sites More sharing options...
spud_trooper Posted October 24, 2006 Share Posted October 24, 2006 Hi guys, Just found this thread after having the same problem. But found a quick fix! It all started after installing vray v1.5, I too thought it was a virus. But after reading this thread it dawn on me that while setting up the distribution render, I had gone into start programs - choas group - distribute render - administrator and clicked register vray spwaner service So all you have to do is click remove vray spwaner service;) Hope it helps Ash Link to comment Share on other sites More sharing options...
CGzero Posted July 18, 2008 Share Posted July 18, 2008 THANK YOU spud trooper That did it! problem solved! Link to comment Share on other sites More sharing options...
polo11 Posted February 11, 2009 Share Posted February 11, 2009 Thanks a lot, i've been searching long time to resolve this, now finally i got the answer. Link to comment Share on other sites More sharing options...
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