Dave Buckley Posted July 9, 2009 Author Share Posted July 9, 2009 travis, didn't get to try that today, been in meetings all day. now at home watchin the ashes i don't mean to throw another spanner in the works, or throw this off topic, but does it matter if one of the machines running the server app, has had max installed, as is now running max and backburner server on a virtual machine Link to comment Share on other sites More sharing options...
Dave Buckley Posted July 13, 2009 Author Share Posted July 13, 2009 can i bring this back alive? its still an issue and not managed to solve it. re-read the last few posts to check where we got too cheers guys Link to comment Share on other sites More sharing options...
mattclinch Posted July 13, 2009 Share Posted July 13, 2009 have you screened the error details on the server window? does the monitor 'error' tab for that job give any further info? have you tried submitting as a 64-bit job? what is this virtual machine? lots of variables still. start eliminating them one by one. Link to comment Share on other sites More sharing options...
Dave Buckley Posted July 13, 2009 Author Share Posted July 13, 2009 will try and get all of that info today. the virtual machine is what i will eventually be sending the jobs too. however at the minute i'm just trying to get the farm working on two workstations in the office. the two workstations are running max design 2010 32bit and i'm sending jobs from that to another workstation running max 2010 64bit. eventually these will be the creative seats and only used for rendering when the user is out of the office. when both users are in the office jobs are being sent to the server machine. this is in the IT managers office, and is running max design 2010 32bit (unlicensed) as it will only be running the backburner server. however it has max and backburner running on a virtual machine. as i say i will get screenshots and further details today Link to comment Share on other sites More sharing options...
Dave Buckley Posted July 14, 2009 Author Share Posted July 14, 2009 here are updates as promised there are no error messages on errors tab of monitor which can be seen behind manager window server screenshot also attached just to recap job being sent from 32 bit machine running max design 2010 32bit to a 64bit machine running max 2010 64bit 32bit machine running manager and monitor 64bit machine running server Link to comment Share on other sites More sharing options...
mattclinch Posted July 14, 2009 Share Posted July 14, 2009 just a guess but id imagine you'd need the 32-bit version of max installed on the server machine. either that or isn't there some kind of checkbox in the backburner job settings when you send the job that defines the job as 32-bit or 64-bit? Link to comment Share on other sites More sharing options...
Dave Buckley Posted July 14, 2009 Author Share Posted July 14, 2009 well the server machine is actually a creative workstation, and if i had to install 32bit max on there then surely it defeats the object of being able to use different versions etc. (maybe i'm wrong) i have just tried submitting as 64-bit but it didn't solve my problem its really doing my head in now. the reason for the server machine saying its looking for both max design 32-bit and then max design 64-bit is down to the fact that i changed it and submitted as 64-bit job. so that is clear proof that it didn't solve the problem Link to comment Share on other sites More sharing options...
mattclinch Posted July 14, 2009 Share Posted July 14, 2009 still might need 32-bit version of the app on there? not sure, thinking out loud. contact autodesk IMO. Link to comment Share on other sites More sharing options...
Dave Buckley Posted July 14, 2009 Author Share Posted July 14, 2009 slight problem, technically i am autodesk i can put it to them and then wait for a response in a bout 5 weeks to say it has been logged i'm thinkin i need to edit some form of ini file so it can see the 32-bit plugin on the creative workstation Link to comment Share on other sites More sharing options...
Trick Posted July 14, 2009 Share Posted July 14, 2009 (edited) You know that there is a known problem (without a solution of course) mixing Max and MaxDesign on a renderfarm ???? If you don't use any plugins you have a good chance installing both versions on one computer, but there are plugins that don't install twice (both for Max and MaxDesign, without a hack ! Only current solution is to make a dual boot where you have Max Design for rendering and the other install with Max for working... Edited July 14, 2009 by Trick Link to comment Share on other sites More sharing options...
Dave Buckley Posted July 14, 2009 Author Share Posted July 14, 2009 Can your equivalent of this screen shot also? ....the one that shows the different versions of Max, and whatnot loading there plugins into server? hmm, by looking at the screenshot travis posted, it appears you can have a few different versions of max running successfully Link to comment Share on other sites More sharing options...
cgrant3d Posted July 14, 2009 Share Posted July 14, 2009 Trick nailed it. There is no way to submit a render to "Max" 2010 nodes from "Design" or vice versa. For the 2010 release they completely separated the products (they have different install folders now and you can install both versions concurrently if you wanted to) and introduced this rather aggravating behavior. You can fight it and try to make Max & Design plus all your plugin installers work together (a bit of a hassle) or just convert everyone in the office to Design 2010 and abandon Max. That's what we had to do here - the idea of supporting all the different plugins, scripts, etc and dealing with 2 installers would be a pain. So - no more Max here - we're all Design 2010 (unfortunately). Link to comment Share on other sites More sharing options...
Trick Posted July 14, 2009 Share Posted July 14, 2009 (edited) hmm, by looking at the screenshot travis posted, it appears you can have a few different versions of max running successfully Yes, of course, but you can not render a job from a Max2008 station as a Max2009 job on a rendernode. This goes the same with Max2010 and with MaxDesign2010. It is very annoying but it is what it is. I guess this will probably change with a service pack. If they don't I suspect this split will be gone with Max2011 because this is too crazy for words. Generally I think an update is desperately needed for more then only this !!!! You can try to just copy plugins and associated files from a Max2010 to a MaxDesign2010 installation by making identical installs and do a plugin directory compare. All plugins should be compatible with both versions, you just have to hope they don't need specific registry keys and you'll need to check 3dsmax.ini and plugins.ini for specific entries !! EDIT: or just do as Chris said: drop Max and go for Design...this also would ultimately lead to the total VANISHING of MAX Edited July 14, 2009 by Trick Link to comment Share on other sites More sharing options...
Dave Buckley Posted July 14, 2009 Author Share Posted July 14, 2009 ahhhhhhh, this is rubbish, but thanks guys. however, i get this same error when submitting a machine that is also running max design 32bit, so from max design 32bit to max design 32bit although the machine i am sending to is running max design 2010 through a virtual machine, which i think is running windows server, or it may just be a virtual machine running xp with something like partition magic Link to comment Share on other sites More sharing options...
SandmanNinja Posted July 14, 2009 Share Posted July 14, 2009 wow - partition magic? Man, I haven't heard of that in years. I use to use it to before BIOS/DOS could handle big partitions properly. Why are they running PM? I'm getting an image in my head of a network with a bunch of chewing gum and paper clips holding it together... Link to comment Share on other sites More sharing options...
Dave Buckley Posted July 14, 2009 Author Share Posted July 14, 2009 mate tell me about it, at least i someone cracked the fact you can't run the two versions like they were trying to not too sure if it partition magic, just wanted to give on example of how max had been installed on the server machine that was solely for rendering and not for creating scenes. the idea of the virtual machine, i guess you know what i mean now with that. is that possble or is that the other reason i'm having probs with that machine also? i get the same errors as i did when submitting the job to the 64-bit machine that had been installed normally (can't believe this post has gone on for so long and still not really close to an answer - i want sympathy here as it's on my shoulders to fix it) Link to comment Share on other sites More sharing options...
Trick Posted July 14, 2009 Share Posted July 14, 2009 Best would be if you show screencaps of Manager (from where your job is started) and Server (where your virtual machine is) and check if the same plugins are loaded on both machines and if all IP's are recognized. If this is the case then I should not know why the Virtual Machine should not render ! Link to comment Share on other sites More sharing options...
Crazy Homeless Guy Posted July 15, 2009 Share Posted July 15, 2009 (edited) Dave, Can you post your two corresponding screen shots to the ones I am attaching below. These are screen shots of the registry. Drill down to where Backburner is in the registry, and look to see how the plugins are configured there. This is where Backburner loads the plugins for the versions of Max. It could be that one of these are missing, or mapped wrong. Not sure, since it appears to be loading them initially, it is just missing them when it goes to render. Backburner will be located at.. \HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Autodesk\backburner\2008.1\Plugins As always, be careful in the registry. Edited July 15, 2009 by Crazy Homeless Guy Link to comment Share on other sites More sharing options...
Dave Buckley Posted July 15, 2009 Author Share Posted July 15, 2009 which machine am i taking the screenshots from Link to comment Share on other sites More sharing options...
Crazy Homeless Guy Posted July 15, 2009 Share Posted July 15, 2009 Server machine. It is loading the Max plugin, but when it goes to render it is not finding the Max plugin. It might be a case of Design -vs- SDK, but even if it is, we might be able to add an entry here that will make it register. Link to comment Share on other sites More sharing options...
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