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Backburner timeout error


Chad Warner
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I hope someone can help me with this.

 

I send a network rendering job, using the advanced tab and setting the "wait for viz to render" set to 6000. (not knowing if this does anything) The problem I have is that the machines get the error:

"Error Message: Task timeout (60 minutes)"

 

If anyone can point me in the right direction I would very thankful.

 

-Chad

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Having done a search on this forum, I found a similar problem with MAX, but the solution that was posted doesn't seem to effect it. Tried setting the timeout to 3600, but the machines still timeout after 60 minutes. Is there something Im missing?

 

-Chad

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i use max, but i assume the backburner is backburner... it might be a silly question, but do you have the 'enable' box ticked? ....or maybe it is timing out on the load and not the render? i also have 'enable task blocking' ticked, but i don't know what this means.

 

...out of curiosity, what happens if you disable the 'enable'? ...does that mean it will never time out?

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you can solve this by text editing (notepad in windows) these settings in your /backburner folders, some cfg or xml there you can change the timeout setting for good.

to find the exact file to edit and lines to change look on the discreet site in the support pages, i remember reading it there...

you can also change the setting in the timeout like said above, set to 50000 or something, the longer the better

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Tried the timout settings in the backburner monitor and the advanced tab, both to 6000 minutes. No good. Still times out at 60 minutes. I can't find the right setting in the xml file...none of them correspond to a 60 minute time period. I will see what I can come up with on the discreet site.

 

Thanks again.

 

-Chad

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Render Scene Dialog-Check Net Render-Click Render

On the Network Job Assignment dialog look for the button on the bottom left - Advanced !!!!!!!

set the time out there before sending the rendertask to monitor

make it as big as allowed : 50000 or something, should work

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I have the same problem, but I manage to get the render to last about 3 hours then it times out! Weird how they are all different times.

 

Must be a way to disable the timeouts for good. Im not bothered how long it takes so long as it does it!

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obviously i don't have the answer, but i love to brainstorm, and work through problems like this.

 

i opened my 'backburner.xml' file, and here are some of the settings i have. the one that strikes me off hand is under the MaxClient dialog. this would apply to your render nodes that are communicating with your server. mine are set to not use timeouts, and the other values it think are the default values that max haswhen installed. not sure if this helps, but it couldn't hurt.

 

 

...............removed a bunch of stuff...........................

 

-

10.200.200.186

 

...............removed a bunch of stuff...........................

 

3234

No

20

10

50

10

0

Yes

Yes

 

...............removed a bunch of stuff...........................

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The problem with that setting is that it is set to 50 minutes. My renderings timeout at 60. I have spent the last two days trying to troubleshoot this, and nothing seems to work. I even installed the trial version of max 6 and it timed out at 60 minutes.

 

Of course my reseller's tech department is no help....charge me $85.00 for a phone call to tell me to make sure that my subnet masks are the same on each computer. Same with Adesk subscription tech support. Wrote an email on monday, and still no response.

 

I guess the next step is to start from scratch and see what happens.

 

-Chad

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Alright.....after a week of trying to get this to work, I finally did what I should have done in the first place....reinstalled back burner on the manager computer. Rendered several frames over 60 minutes with out any problems. So hopefully, this solves it. Thanks for everyone's suggestions!

 

-Chad

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Glad to hear yo got it working in the end Chad. But it doesnt explain why the rest of us are havig the same problem.

 

Going back to crazy homeless guy's post. Could we remove those lines or edit them to 5000+?

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