tazbo28 Posted March 21, 2011 Share Posted March 21, 2011 Hello all im new to this forum, but after spending almost two days on google, Ive come to this thread. I just recently have a new build that i finished setting up. Im using a Firepro V7800 that I got for 550 dollars. It was used, but was in near new condition with all the correct packaging and stuff. I have been using Maya 2011 for the last year or so. Along with Zbrush 4.0 and CS5 suite. So I moved to this card from a Quadrofx 3450. I also moved to an AMD Phenom II system from an Intel Q6600 system. With a huge boost in ram to 16gb of gskill ripjaws 1600. So the nvidia card I used to have could handle pretty much anything I threw at it. It would only get really bogged down when playing back some ncloth simulations or doing some modeling in zbrush with 6million+ polys. I thought that since the V7800 compared fairly well to the quadro 4000 I would give it a try. Now I have read on another forum, and this is the only other account of this happening that i have seen, that the 64 bit driver of the V7800 is only allowing the computer, or dxdiag to see 996mb of memory on the card. However I have opened up GPU-Z and it shows the full 2gb. Now when using Maya I noticed that I now have a lag issue and really low drop in frame rate when manipulating a mesh that I previously had no issues with. I even changed the viewport renderer to high quality and to the viewport 2.0 setting with no luck. I have fast interaction on but that only really helps when moving the camera around. I also read on the other persons thread that he had sent his card back for a new one and ran into the same issues again. So he decided to install the board on a 32 bit system with the 32 bit driver and it WORKED! What a rip off though. He, as well as I and so many other people would likely now have to limit our systems to a super slow OS just to get the card working properly. Since Windows wont allow me to install a 32 bit driver on my x64 win7 I am going through the previous versions of the driver and may try to use the v8800 driver to make it work. Ive also already tried out the V7800 beta driver they have up which is 8.803 or something. It didnt work either. Will report back. System: 1090t phenom II black edition h50 corsair cooler ASUS m4a87td evo motherboard 16gb gskill ripjaws 1600 memory Firepro V7800 ---37degrees idle---48 deg load Thermaltake 775w psu NZXT Phantom case with plenty of fans. Link to comment Share on other sites More sharing options...
tazbo28 Posted March 22, 2011 Share Posted March 22, 2011 ok so I went ahead and called up tech support. Told the knowledgeable person on the other end my story and that this was happening to newly replaced cards as well. He went over and helped me to find the certified driver for Maya 2011 on the drivers website. So I downloaded it and told the guy Ide call back if there was any issues. This new driver I received was an older version then the newest I believe. It was 8.743.3.2000. So I was a little excited to see if there was an improvement. But unfortunately after successfully installing the new driver I loaded dxdiag to see if the memory was reading the same, and yea its still at 996 mb. I also tried out Maya 2011 and was still sluggish in performance. If there was any difference it was hardly noticeable at all if anything. And on top of that the program crashed on me when I made the textures live and tried to move about the scene too quickly. The tech support guy had explained to me that if it was not the hardware, then it had to be something wrong in windows thats not allowing my driver to install correctly, or maybe that something needs to be updated in windows. This I believe is pretty dumb. Ultimately this card came out a while ago, and it should work out of the box with windows 7 especially x64. I was trying to explain to him that maybe its the drivers that are faulty, but he insisted that a lot of time is spent to make sure that the hardware works very well with the certified drivers. So alas, they were closed before I could call back and now I have to wait till tomorrow. Has anyone tried using the hardware in win7 32 bit with success? Better viewport performance? or even a proper memory reading in dxdiag? Link to comment Share on other sites More sharing options...
armilla Posted March 22, 2011 Share Posted March 22, 2011 Hi. I've been meaning to post for a while now. I also have a Firepro V7800, bought as an upgrade to my old Quadro 3800 and it's performance in 3ds max 2009 and 2011 is very disappointing, both in terms of viewport performance and stability - it crashes max fairly regularly. Fortunately I bought it as a new card on ebay for about half the retail price, but it still doesn't feel like a good buy. I've steered clear of ATI cards for years due to their poor reputation with driver issues, but after reading the reviews of the V7800 I thought maybe it was time for a change - something I'm now regretting! I'm also running Win7 x64 Pro on an AMD 1090 Phenom wih 8Gb ram and I've tried various drivers from ATI, as well as DX9 & 10, OpenGL and the performance driver, the latter being the most erratic - some scenes open with blank black viewports and are unworkable until I switch drivers. I haven't noticed the memory issue, but will look into that. Anyone else having similar issues with 3ds max and the V7800? Thanks. Link to comment Share on other sites More sharing options...
Superkames Posted March 22, 2011 Share Posted March 22, 2011 (edited) -Uhm, I think that you should stick with Direct X9 , Direct X10 display all triangle and AMD's Max Performance driver really a buggy driver . -For Maya , you could download this one and replace with the one which in you AMD firepro driver folder . May be it will help you improve the viewport's performance . Regards . PS//You can also test my file with max 2011 as a comparison . Edited March 22, 2011 by Superkames Link to comment Share on other sites More sharing options...
AJLynn Posted March 22, 2011 Share Posted March 22, 2011 Did somebody say DirectX 10? Do NOT put any of this software in DirectX 10 if you have other options, regardless of what video card you have. It is incredibly slow and buggy. Link to comment Share on other sites More sharing options...
tazbo28 Posted March 22, 2011 Share Posted March 22, 2011 Ok so Im not sure what to do at this point. Tech support basically just told me that the driver that I have is the certified driver and should work well with Maya. He also stated that as long as the driver is up to date, the system should work and that i should test this out on another computer to see if it is possible that the card is not damaged. I explained that other people have seen this issue with brand new cards as well. He said that my only real option is to reinstall the card and drivers off the cd and see if it works. If all fails they would replace the card. I havent tried switching out those files you gave me yet. But ill try that first and then see if maybe I can reinstall the board. It may not be seated properly? idk. getting the feeling that I have a bad card. or that maybe maya is trying to utilize dx11 in maya and not 9.0 Link to comment Share on other sites More sharing options...
tazbo28 Posted March 22, 2011 Share Posted March 22, 2011 ok so i figured i have found part of the issue. I have amd overdrive and cpuid open at the same time when im using Maya. I checked these two softwares to see how much memory the gpu is using. They both report that under very complex scenes the gpu is not raising its clock speed to the maximum setting which is 700. The core is getting stuck at 157mhz!? and the memory clock is stuck at 300mhz. It may jump every so often to 1000mhz for memory and 700 core for a second but then it just goes baack down. AMD Overdrive says that this is a level 0 out of like 3 steps at which the gpu will increase its clock speeds to keep up. It just seems that the card is not clocking itself properly. I feel that this may be what is causing my crashes and lag in maya. Because while was manipulating a real complex object in the viewport, the fps sped up very quick when the gpu hit those higher clocks for a second. then back down and more lag. Im trying to find a utility to overclock the card and see if that helps out. Also i noticed that when im playing youtube videos regardless of what setting the quality is on, the core clock stays at 400 and the memory clock at 900. this is higher but still not highest. Link to comment Share on other sites More sharing options...
tazbo28 Posted March 29, 2011 Share Posted March 29, 2011 So has anyone been able to get better performance out of the v7800? Is this a universal thing with all V7800's and maya? Link to comment Share on other sites More sharing options...
tazbo28 Posted April 17, 2011 Share Posted April 17, 2011 Still looking for an answer to this problem. I found a troubleshooting article on Microsofts website that explained that when dxdiag reads incorrect vram or ram- this is usually caused because the tool is not designed to take into account high amounts of both. Which the card has the 2gb of the newer gddr5, and my system has 16gb of ddr3. The page also stated that there are no fixes for this issue at the moment. The only fix they have is for the dxdiag to show proper version such as dx10/11. Im not a happy camper at all now. This really is total crap since I got this card to improve performance over my old quadrofx 3450. Im regretting the purchase now. Please, if any of you others that have experienced these issues let me know if youve solved them. Im desperate to get some performance out of this damn card and its OpenGL 4.0!! Link to comment Share on other sites More sharing options...
Architect8 Posted April 20, 2011 Share Posted April 20, 2011 Hey. I just join this forum just to reply to you. I have the similar problem, I work with 3Ds Max 2011. At firs I was furious because I didn't get the performance that I pay for it. And then I start with different drivers. So I download the BETA drivers and it start working normally. The test was a scene in Max with 8 500 000 polygons, with previous drivers I get 4-6 FPS, with this BETA drivers I get min 17 - 34 FPS. So if you have any questions please ask. Best of luck Link to comment Share on other sites More sharing options...
AJLynn Posted April 20, 2011 Share Posted April 20, 2011 Thanks for contributing that, Dejan. FYI guys beta drivers are found here: http://support.amd.com/us/gpudownload/fire/Pages/fire_win7-64.aspx#2 Hopefully whatever bug was fixed, that gets into the release version next update... Link to comment Share on other sites More sharing options...
tazbo28 Posted April 21, 2011 Share Posted April 21, 2011 Hey there, thx for that help. I already tried out the beta drivers. It must be just crappy performance in maya then, cause i dont use max. Although after what you told me i may just start using it. Maya viewport is like less than 1 fps when an object is selected with 1.6 million tris. 800k faces. I get almost no response. My amd system monitor shows 0% card usage at this time. It only spikes up when nothing is selected and im moving about the scene with the camera. which is total crap. Also when i want to select faces and edges, it is really laggy. Almost 4 second delay when selecting faces. and when i move the face i get the same delay. Ill be calling up amd again tomorrow to see if they can get me some sort of answer to this crap. Link to comment Share on other sites More sharing options...
tazbo28 Posted April 21, 2011 Share Posted April 21, 2011 btw I also noticed that opengl performance in Photoshop with this card is simply garbage. I get so much lag in the brushes with Opengl on. Link to comment Share on other sites More sharing options...
AJLynn Posted April 21, 2011 Share Posted April 21, 2011 What you've got there is a Photoshop problem, not an ATI problem. Link to comment Share on other sites More sharing options...
armilla Posted April 21, 2011 Share Posted April 21, 2011 Hi Dejan. Welcome to the forum. Are you using a Quadro 4000, or a FirePro V7800? Just curious to know so that I can try the beta driver on my V7800 if it worked for you. @AJLynn: Andrew, the strange thing with the beta driver link for AMD you posted, is that the beta driver is a year older than the officially released version. Or am I being dumb? Link to comment Share on other sites More sharing options...
AJLynn Posted April 21, 2011 Share Posted April 21, 2011 ...actually, yeah, you're correct. I give up on having any idea what these guys are up to with the drivers. Link to comment Share on other sites More sharing options...
armilla Posted April 21, 2011 Share Posted April 21, 2011 It's not good is it! I'm so unimpressed with ATI. As well as all the issues with 3ds max, there's also a wierd thing with the mouse cursor freaking out every now and again - turning into a barcode type shape and the only way to get rid of it is with a restart. A quick google search reveals that as a bug that's been around for well over a year and ATI still haven't fixed that. Think I'll be going back to my old QuadroFX 3700 before too long...... Link to comment Share on other sites More sharing options...
Architect8 Posted April 25, 2011 Share Posted April 25, 2011 Hi Dejan. Welcome to the forum. Are you using a Quadro 4000, or a FirePro V7800? Just curious to know so that I can try the beta driver on my V7800 if it worked for you. @AJLynn: Andrew, the strange thing with the beta driver link for AMD you posted, is that the beta driver is a year older than the officially released version. Or am I being dumb? Thanks for the welcome Yes, I'm using FirePro V7800. And performance drivers for 3Ds Max 2011. But you have to apply the custom drivers in Max viewport settings. Link to comment Share on other sites More sharing options...
tazbo28 Posted April 26, 2011 Share Posted April 26, 2011 (edited) Well, Ive heard that the Photoshop issue with opengl is dependant on the card. But if it is a PS specific prb then Ide love to hear if there are any other solutions other than to just lower the setting to basic (still doesnt work on my system) or turning it off. I feel like the card is really just suffering from bad drivers. I thought that Opengl 4.0 was being used in the Beta driver and thus would give better performance, but nope. Still the same old lag. On top of all this there is absolutely no utility available to allow you to access the amount of VRAM being used at any given moment. All I can get is an overall usage meter. I cant see the shader clock speed or usage either. Its really frusterating because nearly all the utilities that I have used that have anything to do with this card simply cannot properly recogniize the card or access all the features, or specs on it during live usage. Most of these utilities are made with game cards in mind only. So I feel like its just really bad driver development, or simply the lack of attention to it. Never had these issues with the Quadrofx 3450 which I got for around 200 bucks in 08'. Im seeing worse performance here with respect to Maya and Photoshop. I think I read somewhere that CS5 suite in general just has multiple problems so I may remedie that problem by going with CS3 or 4 again. But not sure if Im ready to abandon Maya 2011 in search of better viewport performance. Side note: I ran 3Dmark Vantage and received scores similar to official benchmarks using this card so that makes me Also ran SpecviewPerf benchmark and got really low scores, especially in the Maya portion. They seemed to be way off from the benchmarks ive seen on some sites for this card. I pray to god my card isnt a crapped out card. :/ Edited April 26, 2011 by tazbo28 Link to comment Share on other sites More sharing options...
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