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Error Opening File from Outsource


ivanjay
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Hello,

 

I am trying to open a rendering from an outsource company we utilize and for some reason it is generating an error.

 

The file was created in Max 2010 and we use Max Design 2011.

 

The author is using cgsource multi texture plugin on a 64 bit machine. I have the plugin installed but am on a 32 bit machine.

 

The author also has vray which I also have installed.

 

The error is:

 

An error has occurred and the application will now close. No scene changes have occurred since your last save.

 

Could anyone possibly help me? It is too large to post on here but I can send you the file via yousendit.

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