notamondayfan Posted March 30, 2011 Share Posted March 30, 2011 Hey guys, Im stuck! We have a render farm and several PCs rendering an animation. The problem is is that 1 PC always comes up with the error.... "An unexpected exception has occured in the network renderer and it is terminating" The exact same file renders perfectly on all other rendernodes and workstations. I have reinstalled 3Ds max and backburner, but the same problem continues. The PC will however render a test file. Any ideas? Thanks, Dean Link to comment Share on other sites More sharing options...
Thablanch Posted March 31, 2011 Share Posted March 31, 2011 Less memory on this PC than others? Network access of the final file? Link to comment Share on other sites More sharing options...
notamondayfan Posted April 4, 2011 Author Share Posted April 4, 2011 Nope both fine, ram is 8 gig (other rendernodes only have 4 gig), and can read, open, save etc the file, just wont render. Link to comment Share on other sites More sharing options...
Matt McDonald Posted April 4, 2011 Share Posted April 4, 2011 same OS? If it's Win7 and you are used to setting up XP boxes there could be a few things...one that comes to mind, you have to install backburner logged on as the user who will be running the service. For example. If RenderAdmin will be running the service but the computer is normally logged on as JoeUser you will need to sign in as RenderAdmin to install Max and BB. Link to comment Share on other sites More sharing options...
Crazy Homeless Guy Posted April 4, 2011 Share Posted April 4, 2011 I would start by deleting the 3dsMax.ini file on the bad machine and let Max recreate it when it launches. Link to comment Share on other sites More sharing options...
notamondayfan Posted April 5, 2011 Author Share Posted April 5, 2011 We run a mix of windows 7 and XP and have no problems with either on various machines and render nodes, so I doubt that would be a problem. Regarding the users, we have a login for rendering only, and this is identical over all machines, so should work. I will try deleting the ini file and see if that clears things. Are there any other config files that wouldnt be removed from an uninstall? Link to comment Share on other sites More sharing options...
Crazy Homeless Guy Posted April 5, 2011 Share Posted April 5, 2011 I will try deleting the ini file and see if that clears things. Are there any other config files that wouldnt be removed from an uninstall? Not sure. Typically when Max is crashing on launch the first step I do in trouble shooting is to delete the ini file. I do this instead of reinstalling. You would be surprised at how many times that will fix the problem. Actually, we just had a machine that Max would run fine on, except when we added it to Backburner. When it was added to Backburner it was crashing and giving a similar error to what you provided. We deleted the ini and added it back to the farm and it picked up a job with no problems, and didn't crash. Check this directory for if is a Win7 machine... C:\Users\_Username_\AppData\Local\Autodesk\3dsMaxDesign\2011 - 64bit\enu Link to comment Share on other sites More sharing options...
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