Eric Posted April 12, 2011 Share Posted April 12, 2011 Anyone else notice the ArchVision Dashboard (the utility used to download RPC content) crashing? I have two nearly identical computers. Both Dell Precision T3500, 64bit, Windows 7. When I finish downloading a collection from the Dashboard, and click "Download" to get another collection, I receive the following error every single time - "Dashboard 64-bit has stopped working" and it says Windows is collecting information about the problem blah blah blah. I have to re-open the Dashboard, wait for the "+recents added" filter to load, then click on "Collections" and navigate to the library I wish to download, try to remember which one I downloaded last (sometimes I don't immediately reopen the Dashboard - might be a day or two), hope I don't click on the wrong one (because it'll crash if I try to download another one), etc. Anyone else? I get the same error on two computers. I emailed their support and the said to try enabling the Aero theme as this was a known problem. Must be a different error, because mine is already enabled. Link to comment Share on other sites More sharing options...
Peter M. Gruhn Posted April 12, 2011 Share Posted April 12, 2011 I had stability issues with RPCs in my scene so I don't have a lot of experience with the product ;-). BUT... Maybe they meant disable Aero. Link to comment Share on other sites More sharing options...
Eric Posted April 12, 2011 Author Share Posted April 12, 2011 That's what I thought too - I tried running it with the Aero theme running, and also with the Windows Classic theme running - no luck. Link to comment Share on other sites More sharing options...
hockley91 Posted April 21, 2011 Share Posted April 21, 2011 I can't even get the Archvision Content Manager to start working.... Link to comment Share on other sites More sharing options...
Eric Posted April 22, 2011 Author Share Posted April 22, 2011 I just wanted to post a follow-up to this thread. In case you weren't aware, the ArchVision Content Manager needs to be running before you launch the Dashboard. Also, there was an update released for the Dashboard a day or two ago - make sure you install the update - this seems to have fixed all my stability problems, as everything is working fine now. Thanks to the ArchVision support staff - Jon was very helpful in diagnosing our installation, configuration, permission settings, and even took extra steps to help make sure our problem was not related to our V-Ray installation settings. Link to comment Share on other sites More sharing options...
hockley91 Posted April 22, 2011 Share Posted April 22, 2011 I'm trying online support right now. Everything installs, but the Archvision Content Manager keeps crashing. I'm on Windows 7 64 bit. Link to comment Share on other sites More sharing options...
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