Sketchrender Posted April 29, 2011 Share Posted April 29, 2011 (edited) I would like to have a chat with them if there is please. I can go to my reseller, but I want the Organ grinder not the monkey if you know what I mean. I have issue with the fact that most of us, use and own an Autodesk package and we get no discount or consideration when we go to buy another Autodesk package. They are part of our tool set, we need them. So why not treat customers like you want to keep them ? If you agree with me, please let them know too. May be they might get their finger out and change their policies. Phil Edited April 29, 2011 by philip kelly Link to comment Share on other sites More sharing options...
ihabkal Posted April 29, 2011 Share Posted April 29, 2011 because we're small potatoes compared to the real clients : huge multi-hundreds employees firms. My ex-employer used to pay in the seven figures every year for Autodesk software. Those clients are the ones getting the real customer service. But don't be sad it is like this in every sector, big players play together while the real talents have to fend for themselves. Link to comment Share on other sites More sharing options...
Sketchrender Posted April 29, 2011 Author Share Posted April 29, 2011 So did my ex-employer and they went bang because of bills like that. I doubt it very much if very large companies are keeping the subscriptions up, and buying new software. It is still not fare for small companies to be treated this way. There should be something done . Amazed that Autodesk are not commenting on this. If it were bentley they would have commented by now. Link to comment Share on other sites More sharing options...
Azri Aris Posted April 30, 2011 Share Posted April 30, 2011 Hi Guys, Im new in this industry. Just curious, is there any difference in the product between a cracked 3d max downloaded online and the original ? How much you guys paid for your max and vray? Link to comment Share on other sites More sharing options...
AJLynn Posted April 30, 2011 Share Posted April 30, 2011 A proper copy is legal, not illegal, won't get you a virus, more stable, comes with tech support and is okay to discuss on sites like this one. If you read the rules of use you'll see that because this is a professional site, talk of piracy is not permitted. As for price, the prices are for the most part standardized, you can check with Autodesk for the reseller(s) in your area and ask them for a price quote for Max. Vray can be purchased here or if you're not in the area that site services check here for a list of vendors in your area. Link to comment Share on other sites More sharing options...
Tommy L Posted May 1, 2011 Share Posted May 1, 2011 I would like to have a chat with them if there is please. I can go to my reseller, but I want the Organ grinder not the monkey if you know what I mean. I have issue with the fact that most of us, use and own an Autodesk package and we get no discount or consideration when we go to buy another Autodesk package. They are part of our tool set, we need them. So why not treat customers like you want to keep them ? If you agree with me, please let them know too. May be they might get their finger out and change their policies. Phil Sorry Philip but I dont agree with you. I think the software works as it should, makes me money and I dont mind paying for my tools. Surely you cant have more than two or 3 autodesk products? I have: Max 2010 x 2 Autocad 2005 Thats it I think. I have many other bits and pices, like Vray, CS, bags of plugins, but not enough from one retailer to say I should get a break and Im fairly typical. If the software you choose does not enable you to make a living then its time to change software, but a couple of thousdand here and there should not make or break career viability. Admittedly, its easy to demonize Autodesk. They are a big company, make lots of money and tend to buy out the competition. But they are not the mob, they are smart people who offer a highly technical product at a consumer price point. One recommendation I would make is to invest in Polytrans. It enables you to bring pretty much any model format into Max. That means you open the door to other industries and dont have to pay for other software. PT runs about $450-$900 depending on the package. I know that sounds counter-intuitive in response to your post, but its just an idea. Link to comment Share on other sites More sharing options...
Sketchrender Posted May 2, 2011 Author Share Posted May 2, 2011 Thank you for the reply. I do agree with some of your comments. But it is the smaller customers that can keep a company going when times get hard, and they should never be forgotten. I also agree with the point of demonizing Autodesk, that is not my intension but there is somewhat of a faceless company going on and little to be said for that. I know they are in the business of making money and they are, big time. They are also producing some great software, but at a price, and only if your making money and have clients do you make it back. I do hold fast on my point of a discount or some sort of an offer to current autodesk users for other packages within their portfolio. There are offers coming out soon of the suites to purchased at a discount price but this is too late and there is no concession for somebody like myself in a freelance situation just after having spent €5,000 on Max and subscription and there is no way to get in on the new offers unless i am willing to do it all over again. Polytrasns is for 3D transfer if i am not mestaken, i was refering to 2D line work of autocad LT of full. Again thank you for your comments. phil Link to comment Share on other sites More sharing options...
krimson2580 Posted May 4, 2011 Share Posted May 4, 2011 Hello Philip, A few months ago i bought Autocad 2011 LT with subscription in addition to my 3ds max with subscription. I got a rebate of 300 euro's when i sent the invoice to autodesk. Don't know how long the reduction is valid. Hope this helps. Kind regards Link to comment Share on other sites More sharing options...
BrianKitts Posted May 4, 2011 Share Posted May 4, 2011 Amazed that Autodesk are not commenting on this. If it were bentley they would have commented by now. Autodesk does see these forums, Ken Pimental is pretty good about popping up now and then when it's appropriate. But he's on the development side of things, not the software sales hence no comment. If you want to slam autodesk, perhaps you should do it on their forums where they may have a proper chance at defending themselves. CGA is just one of hundreds CG forums, you can't expect Autodesk to police every forum for disgruntled users. Americans are normally the ones who are always thinking they are entitled to handouts and discounts.....but the truth is you are geting what you pay for. Autodesk provides great software that allows us to do our job. There are other applications out there like blender that would allow you to opperate at a cost savings but those applications aren't as feature rich and don't have the amount of teams working on the development that Autodesk puts into their products. If you don't agree with their pricing policies then don't buy their software. Link to comment Share on other sites More sharing options...
Sketchrender Posted May 6, 2011 Author Share Posted May 6, 2011 Brian Good Morning . Well what part did you consider slamming ? I asked a question and I am getting answers. I put a post up on The area and got no answer and also wrote to Autodesk and got no reply. I have bought and paid for max and and would like to get more Autodesk software and will end up paying for it I am sure. I am asking if there new suites are under any other discount or cross upgarde for current subscribers. So if you think i am slamming, faire enough. The, if you don't like go else were attitude I don't believe in sorry. phil Link to comment Share on other sites More sharing options...
Dave Buckley Posted May 6, 2011 Share Posted May 6, 2011 Phil Just a thought but I'm pretty sure you didn't buy your software direct from Autodesk. You went through a reseller right? These resellers also need to make money . . . They will be adding a premium to whatever they pay Autodesk for the software. Autodesk - Reseller - Customer. The resellers also compete with each other for things such as most sales etc, like any sales people. So shop around, start a price war with a few of them. Ask them what else they can throw in for free, maybe a motion controller and some training for free? If you want to get in touch with Autodesk then your reseller is your best port of call, they are the ones who you can bargain with on price. They are also the ones with a direct line to the guys at Autodesk. And this isn't just software that this happens with it's everything. Go to the shops, buy one tin of beans and get no discount, buy a crate and you will get them cheaper. It's just how things happen in business. Autodesk are doing nothing differently than any other successful business. The bigger companies are buying in bulk and getting a heftier discount. I do agree with you though, they should still value every customer the same regardless of how much they spend. But if giving discount to the big corporates means getting the deal, then so be it, in the long run they are making xxxxxxxx amount of pounds, if you complain because your not getting discount, then big deal, I'm pretty sure they ain't too bothered about losing your custom. Anyway just my 2 cents - and I'm speaking as an ex-reseller employee Link to comment Share on other sites More sharing options...
Dave Buckley Posted May 6, 2011 Share Posted May 6, 2011 And just another tip, buy your software at the end of a month when all of the sales people are trying desperately to hit their sales targets so they get their commission. Link to comment Share on other sites More sharing options...
krimson2580 Posted May 6, 2011 Share Posted May 6, 2011 And just another tip, buy your software at the end of a month when all of the sales people are trying desperately to hit their sales targets so they get their commission. nice tip! thanks dave Link to comment Share on other sites More sharing options...
Sketchrender Posted May 6, 2011 Author Share Posted May 6, 2011 Dave Thank you . I did shop around and found just €50 between the three or four in Ireland. I always shop around but there is no difference to be honest. I like Autodesk and max is a fantastic package and i love using it. Just a bit Pi**ed that I could have bought a suite for the price i paid for max on it's own. Who would not be. Thank you again. Phil Link to comment Share on other sites More sharing options...
Brodie Geers Posted May 6, 2011 Share Posted May 6, 2011 Just a bit Pi**ed that I could have bought a suite for the price i paid for max on it's own. Why didn't you? -Brodie Link to comment Share on other sites More sharing options...
Sketchrender Posted May 6, 2011 Author Share Posted May 6, 2011 I bought max 5 weeks ago and they announced the suite deals last week. Link to comment Share on other sites More sharing options...
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