VRAY DR Crashes Max on Save File

[Smile of Fury]

Hopefully someone has experienced something similar, or can suggest how to troubleshoot...

 

I have a workstation and two render nodes. When I select "Save File" from the Render Output menu under the Common tab and then attempt to use VRAY DR, Max crashes. Sometimes right away, sometimes it renders a few buckets.

- VRAY DR works perfectly fine if I do not check Save File beforehand. I can then manually save all the render passes from the VFB.

- Save File works perfectly fine if I do not use VRAY DR.

- I have previously used both together, but it's been about three weeks since I needed to use the nodes.

- This happens with Max 2012 and 2013.

- Backburner works fine.

- In the Save File dialogue I do specify a shared folder that all computers have access to.

 

Any thoughts? Not exactly sure where to go from here. Haven't found much on the Google.

[Devin Johnston]

Do you have all the current updates for Max & Vray?

[Tommy L]

Is it file-specific? Or does it happen with all files?

[Smile of Fury]

Ok, good suggestions. 3ds Max is up to date on all machines. Did that after the feedback report prompted me to update. The problem still continued.

 

Just tried a bunch of different files, and two of them did NOT crash. They were both created in Max 2012 and have never been worked on with a different computer. However, a third file with the same situation did crash. I am using the student versions (maybe should have said that upfront), so sometimes I'll take a file to school then bring it home. Could definitely be something with switching from the individual to the institutional versions, but I just created a brand new scene in 2013 and it experienced the same crash.