Help: Opening a certain file causing application error

[andrewmapley]

Ive been working on an interior scene and its worked fine for the last few weeks.

I closed max down last night and when I tried to load the file this morning it crashed saying it has an application error.

 

I tried opening the autobacks but they do the same thing. I tried uninstalling then reinstalling max but that didn’t work. I updated the service packs but that didn’t work.

I then remembered I had an old back up file of my own from last week which worked initially but when I closed that down again and tried to reopen it it says file open failed.

 

It lets me open other files but not this project.

 

The last few things I did in the scene were add a vraydisplacement modifier for a rug and some external materials from vray-materials.de

 

Im not very technically minded when it comes to software so I may have missed something but this project was quite alot of work for me and was going to be a key part of my portfolio so any help would be much appreciated.

 

Andy

[neil poppleton]

Try merging items into a new file, a few at a time. Maybe leave the rug out..

[andrewmapley]

If I could send a hug across the internet I would. Thank you!!

 

The rug loads fine. I was having trouble with a cloth modifier on a curtain and i think that was it. Going to leave it out and try again. Learnt my lesson now. Going to be saving my own backups from now on.

[salvador]

Try incremental saves. Specially before adding a heavy element / material / modifier. Most likely you got into a memory overload when Max tried to open/load the file.