VRay Unhandled Exception

[timurkhan]

Hi guys,

 

I recently started learing 3DS Max for my job. Our company sometimes get some rendering jobs for clients. Mostly I have to render out photorealistic interiors so objects (sofas) can be placed into it. My previous colleague bought a lot of interiors and object online. Now that he's gone this render jobs are given to me, the video guy...

 

Mostly I just have to adjust the interior, the camera and setup VRay to render the scenes. Quite 'simple' I already did a few jobs and the clients were happy (enough). But recently our servers got updated and I think 3DS Max went bananas because of that. I could open some project (because of the paths) and now I can't even render scenes. This is a big problem because a client is already waiting 2 weeks for a render. Since I don't have enough technical background in 3D I was wondering if you guys could help me.

 

I still can't open a few projects but the one I was able to open doesn't finish the render. It starts but after a minute it gives me a Unhandled exception error: compiling geometry. How can I fix this? Reïnstall 3DS Max or is this a project or path error?

 

Hopefully you can help me fix this issue.

 

Thanks!

 

I've attached a log (just the last part because it was very long).

 

 

[2013/Oct/16|17:31:06] Updating render lights

[2013/Oct/16|17:31:06] Updating atmospheric effects.

[2013/Oct/16|17:31:06] Updating render effects.

[2013/Oct/16|17:31:06] Scene setup: 21,9 s

[2013/Oct/16|17:31:06] Compiling render instances geometry.

[2013/Oct/16|17:31:06] error: UNHANDLED EXCEPTION: Compiling geometry

Last marker is at ./src/vrenderlight.cpp, line 512: Preparing lights (Light005)

 

[2013/Oct/17|08:55:25] Stopping frame timer.

[2013/Oct/17|08:55:25] Total frame time: 55480,5 s

[2013/Oct/17|08:55:25] Render() done.

[2013/Oct/17|08:55:25] Entering Close()

[2013/Oct/17|08:55:25] Calling endSequence().

[2013/Oct/17|08:55:25] Entering endSequence().

[2013/Oct/17|08:55:25] Calling renderEnd().

[2013/Oct/17|08:55:25] Calling renderEnd() on render materials.

[2013/Oct/17|08:55:25] Sending RenderEnd().

[2013/Oct/17|08:55:25] Sending RenderEnd() to atmospheric effects.

[2013/Oct/17|08:55:25] Sending RenderEnd() to render effects.

[2013/Oct/17|08:55:25] Sending RenderEnd() to the tone operator.

[2013/Oct/17|08:55:25] Sending RenderEnd() to environment maps.

[2013/Oct/17|08:55:25] Sending RenderEnd() to override mtl.

[2013/Oct/17|08:55:25] Unloading bitmaps.

[2013/Oct/17|08:55:25] Freeing render instances and lights.

[2013/Oct/17|08:55:25] Broadcasting NOTIFY_POST_RENDER.

[2013/Oct/17|08:55:25] Closing DR

 

[2013/Oct/17|08:55:25] endSequence() finished.

[2013/Oct/17|08:55:25] Sequence timer stopped.

[2013/Oct/17|08:55:25] Total sequence time: 55480,8 s

[2013/Oct/17|08:55:25] Close() done.

[2013/Oct/17|08:55:25] Enabling scene redraw and autobackup.

[2013/Oct/17|08:55:25] error: 1 error(s), 2 warning(s)

[2013/Oct/17|08:55:25] ================================

[2013/Oct/17|08:55:31] Saving to file.

[2013/Oct/17|08:55:31] Saving distributed renderer.

[2013/Oct/17|08:55:31] Saving filter parameters.

[2013/Oct/17|08:55:31] Saving done.

[2013/Oct/17|08:55:34] VRenderer destructor entered.

[2013/Oct/17|08:55:34] VRenderer destructor done.

[2013/Oct/17|08:55:34] VRenderer destructor entered.

[2013/Oct/17|08:55:34] VRenderer destructor done.

[2013/Oct/17|08:55:35] ============================================================

[2013/Oct/17|08:55:35] Console closed normally

[2013/Oct/17|08:55:35] ============================================================

[vincentg87]

sometimes when something weird happens to my max file, clearing the notetracks solves the problem.

 

it's a long run but worth the try. Download and run the script here

 

(at your own risk! save a backup of your file before trying)

 

the last time my company updated our server, the issue I faced was that all my material bitmaps had to be linked through the unc path, I couldn't even launch my max file unless it's through the unc path.

 

to further explain. I used to be able to launch my file from

A:\Project1\filename.max

 

now I have to launch it through

\\TS-HTGLBC5\share\Project1\filename.max

 

my point is that maybe the links are messed up? are there any missing maps when you render?

[timurkhan]

Hi Vincent,

 

thanks for the fast reply. I will try it out... No other option! The link you send me contains 8 .ms files. Which one do I have to download?

 

T.

[vincentg87]

The one I've been using is cleaner5.ms but you should try the latest one if it's not compatible with your 3ds max

[timurkhan]

I ran the latest script (MAXScript > Run script > cleaner8.ms). I didn't really see anything happen but maybe this is normal. Still the same exception when rendering. The problem isn't solved...

 

Any suggestions?

[unrinoceronte]

sometimes when something weird happens to my max file, clearing the notetracks solves the problem.

 

 

Hi Vincent, hope you dont mind me asking, but waht are the NOTETRACKS in max?

[vincentg87]

I'm not really sure what they are, I think they have something to do with animation in 3ds max. What I do know is that sometimes when you're working with 3ds max, especially if you imported/ merged some downloaded models, the models may contain notetracks, and it will be added together in the file you're working on.

 

The main issue I get when there are notetracks is that the saving time takes very long, together with an increased file size. Which is why once in a while I would run the cleaner script to check if there are any notetracks in the file, and clean it. I'm still not very clear of it's function in a working file, that's why I always recommend that you save a backup before clearing the notetracks.