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Vray error message


mikecastro
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Hello guys

 

I have installed 3dstudio max and vray in my computer and it appear to my an error message while i first try to render my scene.

 

I was hopping to see three green rectangles on the vray messages window as usual but instead i got 3 red ones and the impossibility of rendering my scene.

 

I would be very thankfull if you could help me.

 

i send a printscreen of the error for you to see.

 

Thank you a lot

Untitled-1.jpg

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Thank you Pascal for your quick answear but the question is that i do have the license once my company has bought it.

 

i do have the usb pen that unlocks the software.

 

the problem might be on the computer not reading the pen? i will try to uninstall and install the software again.

 

tks anyway

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