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Any suggestions for removing a pop-up type virus DIY?


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I've got this virus that spews all these ads onto my online screen. Some are shaky banners telling you you have a virus and some are ad pop-ups. I ran full scans with Ad-aware and Malware-bytes and it still persists; it's like they're not seeing it.

 

I know I can pay some tech to fix it but I'd rather know how to do it myself AND save some $$$.

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Yeah, I think it's time for a re-install. I think I'll go the Kaspersky route. A friend of mine is an onsite AVID service guy - he says 6 months is a good re-install interval to get rid of all the crap that tends to slow machines down. (in an ideal world)

 

I think things can still slip through - even with a paid version.

I'd like to know what to do if that happens.

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  • 2 weeks later...

I did go with Kasperky. They have great support - both phone and live chat and a forum.

 

It turns out it was related to my browser - Firefox. They instructed me to do a "reset" and that solved my problems. It's probably good to have at least 2 browsers. I lost my bookmarks but I just copied them back from Chrome which had been copied from Firefox.

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