Charges after agreement?

[heni30]

If you agree on a price based on a "detailed Max file" to be provided and the model turns out to be train wreck (complete but in need of major time-consuming repairing) can you charge extra?

 

The person who you dealt with probably had no knowledge or understanding of the issues involved.

Edited November 5, 2014 by heni30

[Tommy L]

If Im quoting for a job where I receive 3d assets I tell the client I have to see the files first or they will not be considered an asset for the purposes of the quote.

[Scott Schroeder]

The person who you dealt with probably had no knowledge or understanding of the issues involved.

 

But you do. You are supposed to be the one who educates the client when dealing with 3rd party models. The fault here lies with you.

 

Do you buy a home sight unseen? Do you buy a car before test driving it? Do you marry someone without ever meeting them?

 

You can try to up charge, but expect the client to get mad and not understand what all of a sudden they have to pay more when you said you could do it at a lower price.

[heni30]

You're right. I just was excited to get a Max file and not a Revit or SketchUp. Perfect compatibility!

 

A little tweaking here and there. What could possibly go wrong?

 

Lesson learned.

Edited November 6, 2014 by heni30

[Justin Hunt]

famous last words, "How hard could it be?"

 

Even properly modeled files can be a nightmare to work with sometimes. I cant remember where I read it but if the model is given to them they charge extra. Possibly a bit "tongue in cheek", but you get the sentiment.

[notamondayfan]

As a rule, I always say client models are used as reference only, as I re-built them anyway.

 

I also get "the model is correct, you just need to update elevation, A, B and C, oh the landscape needs adjusting too", which makes the existing model about as much use as an ashtray on a motorbike.

[RyderSK]

famous last words, "How hard could it be?"

 

Even properly modeled files can be a nightmare to work with sometimes. I cant remember where I read it but if the model is given to them they charge extra. Possibly a bit "tongue in cheek", but you get the sentiment.

 

It's derived from the "Auto mechanic joke" (If you watch it's 50perc. more, if you help it's double...)

[SkylineArch]

A "Max file" could be as simple as importing a Revit file into Max. Like stated above, it's best not to rely on 3D models that you haven't seen, or are used to working with. They might not be organized in a useful way, UV'd, clean, etc. Best to ask for CAD files, and if "3D files are available, they may be useful as reference to save time".

 

Everyone is comfortable to their workflow/pipeline. Starting with some strange file may end up costing you more time in the end.

[M V]

Lessons learned

 

1 - Always need to see the file before quoting

 

2- Always have an agreement with an additional services clause

[philippelamoureux]

I just finished a job on a pretty disastrous sketchup model. I hope it's not the norm (but I know it probably is, meh) TONS of lines and dots making non sense in the scene. A real headache!

[numerobis]

I hope it's not the norm (but I know it probably is, meh)

norm for SU or for your client?