does RebusFarm delete your completed frames if you cancel a project?

[Rich O]

So I have a 2500 frame animation that is 98% done except a handful of frames which are problematic...and it is just munching through my renderpoints trying to finish them. I want to cancel and re-render these frames once I fix whatever the problem is, BUT I am reluctant to cancel in case I lose all my 2450-odd already-rendered frames!

There is a pause option but it doesn't seem to be doing anything

I cant get hold of any of their support people because its the weekend

 

(and yes I did thoroughly test-render, sent a test of every 50th frame last night which, resulting in 50 frames total, only used about 30 render points.)

 

anyone know if it will keep my frames I've already rendered? I can't download them because I'm in negative render points now. This is a nightmare, I am watching money go down the drain

Edited August 30, 2015 by Richard7666

[James Vella]

you can cancel at any point and it will send you the completed frames. Dont watch your money go down the drain.