Scene States - Dialog Missing

[Eric]

I'm running the subscription version of 3ds Max 2016 (just upgraded from 2015 a couple weeks ago). I frequently use Batch Render, and when I went to create a new Scene State with Max 2016 with a few layers selectively hidden for particular views, the Scene State menu item was missing from the right-click quad menu.

 

Clicking on Tools>Manage Scene States does absolutely nothing (no dialog box pops up).

 

Any suggestions? I hope I don't have to repair/reinstall since it requires I get my IT involved. Hoping it's just something I'm overlooking.