NEW Computer.......New Problems?????

[superdave]

I Recently got a new computer here at my office and have no luck figuring out what is going on. So here it is.

 

System

OS: Windows XP

Dell Workstation Dual 3.6GB (Xeon)

3.00 GB Ram

 

Software Problem Viz 4

All Viz 4 Updates installed

 

When loading viz start

 

Error DLL failed to intialize.

 

Error DLL failed to intialize.

 

Original problem. We were tring to resolve netrender issues on this machine

 

 

Does anyone know if Viz is not supported by duals??? or any advice would be helpful..

 

Thanks

 

Superdave

[STRAT]

i got viz4 on my duals, but i had to un-install XP service pack 2. had a whole host of problems trying to run viz 4 with XP SPII.

 

but then other peeps dont suffer any problems atall. some do some dont. try uninstalling SP2 (if you have it installed) and try Viz4 again maybe.

[superdave]

Thanks Strat,

 

We have found here at the office that this issue is so confusion it drives us crazy. Most of the machines here work great while others don't. Got me why this has not been resolved by microsoft or Autodesk.

 

I ran a search on the Forum and found alot of similar situations. Crazy!!!

 

 

Thanks for your help

Superdave

[Bugga_Guy]

If it were my guess your comptuer is fine. The question is, are you opening a certain file and getting this error, or just runing viz.exe? if you are opening a file you are missing plugins for that file. IF you are run viz on its own and getting those errors then that is bad. Try reinstalling Viz or just take those files from a computer that works fine and copy them into your comptuer (see if that does anything).

[superdave]

Thanks for the reply Bugga, We tried all of that with no luck. We think we have discovered the problem and I am posting our findings on a fresh post on hardware and Tech.

 

Thanks

David Ward