Hi guys,
I've been struggling with a freeze issue in the past weeks. I had Max 2016 with Vray and when I render (Only when rendering) my screen freezes. It won't happen when when modelling or else.
I uninstalled 2016 and installed 2018 because I thought maybe this was a problem with max and windows. Still happening. I updated all Visual C++ drivers, I updated all Nvidia drivers. Heres a few hints that hopefully could help you:
-The monitor shows exactly what was going on at the time of the bug
-The clock, the vray buckets, the mouse, nothing moves. And it will stay like this for days until I shut down with the power button
-Alt F4, ctrl+alt+del doesnt work
-My fans stops going full speed
-It can happen 3x a day or not happen for 3 days then suddently it happens
-It can happen when I am away with no programs open other than MAX
I hope I gave enough info. That is all I have. It is really a problem because we are missing deadlines when rendering at night. All software are legal copies
Thanks a lot
Windows 10
Ryzen Threadripper 1950x
GTX 1080
32Go memory
ASUS Prime X-399-A