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vray glass material environment problem


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Hello everyone, I've run into a problem where the panels i apply a glass material to, don't show the environment behind and they only show black


the panels I've assigned a normal vray material with 225 translucency show gray and the panels with EGZ vray glass show black, the environment is simply a white color no map and the panels have no shadow casting properties, the light comes in, but cannot see through


image attached3370832267_8013a400ed.jpg?v=0:confused:


anyone help please?





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