Higher resolution request nightmare and nuts and bolt explanation to clients

[valenzulu]

Hi

 

i'm not sure if this post should be here or in archviz business discussion, but i would appreciate any experience sharing

 

My ordinary work consists on producing high resolution renders , generally around 4500 x 2800. The standard use for this is of course, normal printing, brochures, media, and up to 100 cm prints, you know the "normal" stuff which works well with the given resolution.

 

I specify all this information on the deliverables section of my price quote.

 

Then client ask me for a higher resolution version since printing a 2,5 x 2,2 meters image for indoor use, viewed at 80cm looks...pixelated (as expected.)

 

Then i (try to) explain that, THAT wasn't part of the original request, and it involves higher detail, more hours and of course post producing a 12.000 px wide image is far more complex computer wise.

 

after email number 34 and doing all kind of metaphors to explain to a complete layman i'm starting to doubt about what i'm doing, and would ask my fellow visualizers.

 

 

The thing is, how do you manage this situations, or how do you charge for redoing a much higher resolution version, if technically possible.

 

after all there is art in the process, and hours of retouching and layers of this and that to produce the final image, which in many cases may be ignored by less sensitive clients.

 

 

 

Thank You!

 

Sergio

[M V]

There are 2 discussions here.

 

1. If its in your contract and they agreed to it, then you decide if you do this as a fee waived service or additional services. Depends on the client.

 

2. You don't need that large of an image. We discussed this not too long ago on here. You only need like 18-30 DPI for billboards, so your image is already big enough to print this size. Tell the client to ask the printer to verify, this is common knowledge.

 

http://forums.cgarchitect.com/73719-how-large-does-render-have-large-scale-printing.html

 

Offer the client a $0 solution. Read this post about enlarging without re-render.

http://forums.cgarchitect.com/73753-tips-print-photo-larger-than-initial-res.html

[valenzulu]

Thank You!

 

Very useful information and it gives me calmness about this.

will see if they can understand and take a look at the enlargement trick.

 

Best

 

Sergio