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Renderpal problems


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I was wondering if anybody is using renderpal. I'm playing around with the trial version but haven't managed to get it working. On the clients I get the following error


04/03/14 17:49:02: testfile.max(1) :: Chunk error: 03/04/2014 18:49:30; Error opening scene file: "C:\Users\testfile.max" [machine01]


Back burner can open the scene and I can open the file on the machines in Max so I know there is no problem with the file.


Renderpal support has is very poor. They just tell me it's not a renderpal problem its the renderer.


I've turned off my firewall and anti virus software. on my renderpal client.


Any ideas



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