Vray OR 3ds Max probleme. Freezes screen for days

[steevenberube]

Hi guys,

 

 

 

I've been struggling with a freeze issue in the past weeks. I had Max 2016 with Vray and when I render (Only when rendering) my screen freezes. It won't happen when when modelling or else.

 

 

 

I uninstalled 2016 and installed 2018 because I thought maybe this was a problem with max and windows. Still happening. I updated all Visual C++ drivers, I updated all Nvidia drivers. Heres a few hints that hopefully could help you:

 

 

 

-The monitor shows exactly what was going on at the time of the bug

 

-The clock, the vray buckets, the mouse, nothing moves. And it will stay like this for days until I shut down with the power button

 

-Alt F4, ctrl+alt+del doesnt work

 

-My fans stops going full speed

 

-It can happen 3x a day or not happen for 3 days then suddently it happens

 

-It can happen when I am away with no programs open other than MAX

 

 

 

I hope I gave enough info. That is all I have. It is really a problem because we are missing deadlines when rendering at night. All software are legal copies

 

Thanks a lot

 

 

 

Windows 10

 

Ryzen Threadripper 1950x

 

GTX 1080

 

32Go memory

 

ASUS Prime X-399-A